Back to Basics 2014

We are so excited to be running our popular Practice Management Series for the fourth year! This year we've lucky to have even more guest speakers. Rich Scott from Clarity Business Strategies will be speaking on our first day and Brian Rudy from Synergy Business Lawyers will be speaking on the second day.

Day One:

Friday April 11, 2014

Clarity Business Strategies

Research shows, 90% of how we communicate comes from our behaviours and body language.  Dental practices are a ‘people’ business and patients have choices with the dental team they select.

Explore how your behaviours affect your team and practice.  Then learn how you and your team can use behaviour styles to better understand patient’s needs and wants.  Apply these strategies and techniques to have a strong team which will ensure a strong practice.

Clarity Business Strategies  Presenter:

Rich Scott is the founder of Clarity Business Strategies.  Rich is an accomplished entrepreneur and an experienced sales and marketing professional. 

Personal and Company awards include:  2011 and 2012 global winner for Focal-Points ‘Coaching Practice of the Year’; 2011 winner and 2012 finalist of the Brian Tracy Award for Sales Excellence; 2010 and 2012 global winner of the ‘Campbell Fraser Coaching Excellence Award for top client satisfaction.

Day One and Two:

Back to Basics — AHA Dental Consultants

Policies and Procedures

We will cover job descriptions, office procedures and developing systems for success. Learn to create an office manual that outlines expectations, provides clarity and accountability. 

3 R’s– Re-care, Receivables, and Retention

Re-Care- the life blood of the office.  Identify lost  patients and potential with existing patient base.

Receivables—what do the numbers actually mean?  Maximize your accounting procedures and learn strategies for healthy receivables.

Retention-  Let’s retain what you have worked hard to build.  Learn effective techniques for patient retention and marketing for growth. 

Insuring the Future

Most patients are insurance driven. In this session, we will show you how to better understand and utilize insurance plans.  A review of overlooked and neglected billing codes.

AHA Dental Consultants Presenters:

Mavis Simmons has been a practice manager and office consultant for over 20 years. Mavis has taught administrative
management seminars for dental auxiliaries at Vancouver Community College and Coquitlam Adult Education Centre.

Jaime White is a Certified Dental Assistant with 15 years experience.  Using her knowledge and passion for dental administration, Jaime is now the  office manager for a high-end dental office.  Jaime offers her consulting expertise to both existing practices and new offices.

Day Two:

Saturday April 12, 2014

Synergy Business Lawyers

Brian E. Rudy is a partner at Synergy Business Lawyers in Vancouver, BC, with a focus on professionals, entrepreneurs and privately-held corporations.  He heads his firm’s professional practice and business succession group.  He assists dentists with practice transitions and sales, facility agreements, employment and leasing issues.  He has been assisting with dental practices transitions for over 10 years.

Both days: $450.00

The fee is waived for the first 15

Potential for 16 Continuing Education Credits*

*CE credit granted by licensing body

Please register on eventbrite: